Shipping Policy
Effective Date: 2025/10/20
At Triclicks, we’re dedicated to getting your orders to you quickly and reliably. Below is a clear overview of our shipping processes, timelines, and policies to help you plan your purchase.
1. Order Processing Time
- Orders are processed Monday–Friday, excluding public holidays.
- Most orders are processed within 1–2 business days of payment confirmation.
- Once your order ships, you’ll receive a confirmation email with a tracking number and delivery updates.
2. Shipping Destinations
We currently ship to the following regions:
- United States (Contiguous 48 states, Alaska, Hawaii*)
- Canada
For remote areas (e.g., Alaska, Hawaii, rural regions), additional shipping time and fees may apply. Contact us for details if your location isn’t listed.
3. Estimated Delivery Times
Delivery times vary by region and shipping method. All estimates exclude processing time:
| Region | Standard Shipping | Expedited Shipping |
|---|---|---|
| USA | 3–7 business days | 2–4 business days |
Note: Delivery may be delayed by local customs, carrier delays, or extreme weather. Remote areas may take 1–3 additional business days.
4. Shipping Carriers
We partner with trusted carriers to ensure reliable delivery:
- USA: UPS, FedEx, USPS, Yanween, China Post
5. Shipping Costs
- Free Standard Shipping: Available on orders over [insert threshold, e.g., $50] for USA. Check product pages or promotions for current offers.
- Orders below the free shipping threshold, or expedited shipping options, will have costs calculated at checkout based on destination, weight, and package size.
- Oversized items (e.g., large electronics, furniture) may incur additional handling fees, clearly displayed at checkout.
6. Duties, Taxes & Customs (International Orders)
- Non-USA orders: Customers are responsible for any import duties, taxes, or customs fees imposed by their country. These charges are not included in your order total and are typically collected upon delivery.
- UK customers: If ordering from EU warehouses, customs duties may apply. This will be noted at checkout for such orders.
7. Oversized or Bulky Items
- Large or heavy items (e.g., equipment bundles, furniture) may ship in multiple boxes and could arrive separately.
- Handling time for oversized items may extend by 1–2 business days. Tracking information for each box will be included in your shipping confirmation.
8. Tracking Your Order
- Once shipped, track your order using the link in your shipping confirmation email or by logging into your Triclicks account.
- Carrier tracking updates may take 24 hours to appear after shipment.
9. Lost, Delayed, or Damaged Shipments
- If your order is lost, delayed beyond the estimated window, or arrives damaged, notify us within 7 days of the expected delivery date at ggadsemily@gmail.com.
- Include your order number and photos (for damaged items) in your message. We’ll assist with claims, replacements, or refunds as needed.
10. Address Accuracy
Please double-check your shipping address before placing your order. Triclicks is not responsible for delivery failures, delays, or additional fees caused by incorrect or incomplete addresses.
11. Combining Orders
Shipping fees are calculated based on total weight and destination, not quantity. Combining multiple items in one order may reduce overall shipping costs compared to separate orders.
12. Special Circumstances
Occasional delays may occur due to high demand, carrier disruptions, or global events (e.g., weather, logistics issues). We’ll notify you promptly of any significant delays.
Have Questions?
For bulk orders, special shipping requests, or inquiries about your delivery, contact our team at:
Email: service@triclicks.com